Advisory Board Spotlight – Thomas Klein


Thomas A. Klein is the Chief Operating Officer for Canyon Ranch Destinations charged with the strategic expansion and operation of both current and future Canyon Ranch resorts and spas. His extensive international hotel experience has enabled Klein not only to develop expertise in operational standards for varied luxury hotel brands, but also, to play a pivotal role in the acquisition of new properties and management contracts.

Prior to joining Canyon Ranch, Klein served as regional vice president, California for Fairmont Hotels & Resorts and general manager of the brand’s flagship property, The Fairmont San Francisco. In addition to managing The Fairmont San Francisco, Klein oversaw Fairmont Hotels & Resorts in California, which include The Fairmont Heritage Place, Ghirardelli Square, The Fairmont Sonoma Mission Inn & Spa, The Fairmont San Jose, The Fairmont Newport Beach, The Claremont (A Fairmont managed hotel) and The Fairmont Miramar Hotels & Bungalows in Santa Monica.

Klein’s experience is vast including affiliations with Swissôtel Hotels & Resorts, in the Americas as well as extensive experience with several hotel companies in Africa and in Australia. Klein was born in Bonn, Germany and moved to Australia with his family at the age of three. He embarked on a hospitality career beginning with Hyatt Hotel Corporation in 1981 after obtaining a Bachelor of Arts degree in Sociology from Boston University.

On June 10th, Catherine Brown, John Wayne Cancer Foundation President, will be presenting the 2016 Peter Goldman Award of Excellence to Thomas Klein. Established in 1989, the Peter Goldman Award of Excellence honors an individual who exemplifies expertise, devotion, and leadership to raise the level of service and perception of San Francisco’s hospitality industry.

Here are Catherine Brown’s remarks on Thomas Klein:

Today, I am honored to comment on another aspect of Tom’s life, his commitment to Philanthropy. When you think of the concepts of hospitality and philanthropy, you can understand why the traits of Tom Klein exemplify both! Concepts such as “help and assistance to people; creating a better experience for individual journeys — whether these journeys are troubled or joyous, tirelessly serving others with a deep seated value of helping another” — this describes Tom.

The city of San Francisco, California and the nation have benefitted from these values. Yes, indeed philanthropic values of Tom’s. Whether it is through the creation of a first of its kind industry campaign like the Million Dollar Mission, serving on a strategic board or walking in a charity walk, Tom is there again and again. His accomplishments with one charity alone, the Leukemia & Lymphoma Society, raised over $1million to further blood cancer research.

Tom brings giving back to a new level; it comes from a deep seated place in his heart and soul. A core value, he carries with him daily through business, family and fun! We are all better people for having known Tom– I am lucky for having the past and continued example of a life extremely well lived. Tom, from all of us in the philanthropic sector, our eternal and heartfelt gratitude.

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